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In the spotlight with Maree McMahon: lessons on best practice in shared services

In the spotlight with Maree McMahon: lessons on best practice in shared services

In this article, Maree McMahon, Executive Manager at Uniting Care Queensland, explores her tips for successful shared services implementation and the lessons other organisations can learn from her shared services journey to date.
Transitioning to GBS: Lessons Learned from Telstra

Transitioning to GBS: Lessons Learned from Telstra

In this article, Darren Fewster, Executive Director, Global HR Shared Services and Innovation at Telstra, to find out the strategies his team is using to transition to the GBS model smoothly and how they are overcoming the challenges of balancing the move to GBS whilst maintaining quality support across existing shared services operations.