Driving a Whole of Enterprise Corporate Services Transformation in the Department of Education WA
In 2009,John Leaf, Former Deputy Director General Finance and Administration, Department of Education, began leading a whole of enterprise shared service transformation to achieve the State Government Policy of autonomous Independent Public Schools. The drivers of change were the devolution of responsibility and accountability to schools for staff recruitment and one line budgets. John successfully delivered an integrated strategic, cultural and systems transformation, and in this presentation from Shared Services and Outsourcing Week Australasia 2016, he highlights the project and key successes:
- Piloting the program across 34 schools in 2009 to now covering every public school in WA
- Business intelligence: aggregating metrics across all schools and monitoring resource control and improved outcomes based visibility
- NAPLAN results 2015: WA achieved one of the highest levels of improvement in years 3 to 9
- The benefits of a fully integrated Cost and Demand Model and Business Intelligence Dashboard
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