10-12 April, 2017 | Pullman Brisbane King George Square, Brisbane, QLD

Tania Galbraith


Director of International Continuous Improvement
Walt Disney


5:10 PM Using Continuous Improvement to Maintain the Upkeep of Global Shared Services and Increase Stakeholder Involvement

Walt Disney began Phase One of their regional accounting and fi nance shared services rollout in 2013. With phase two ending in 2016 – Walt Disney considers themselves stable for the moment and have switched focus to continuous improvement within these functions. Their vision is to have their four global shared services functions closer align and standardise processes worldwide.

In this session, Tania will share Walt Disney’s key learnings on:
  • Instilling a shared services culture and optimising stakeholder buy in
  • Effectively managing workshops and one on one interactions to detect pain points and encourage process excellence
  • Increasing training and knowledge retention within the workforce


Check out the incredible speaker line-up to see who will be joining Tania.

Download The Latest Agenda